SHIPPING AND DELIVERY SERVICES

Local pickup

We allow local customers to pick up their orders. Visit our studio Monday to Friday, 13:00-18:00.

📍 Wildfrika, 204/1 Nguyen Van Huong, Thao Dien, District 2, Ho Chi Minh City, Vietnam

 

Local delivery

We can deliver orders directly to local customers by GRAB delivery. Contact us to arrange time and day of delivery. Additional shipping fees may apply.

☎ +84 76 266 45 30 (Whatsapp/Zalo)

 

Standard and Express delivery

We offer Standard and Express delivery services. Delivery fees and time varies with shipping zones.

 

Domestic

Vietnam
  • Standard delivery: 3-5 business days
  • Express delivery: 1-2 business days

 

AP1 countries

Brunei, Hong Kong SAR, Indonesia, Macao SAR, Malaysia, Philippines, Singapore, Taiwan, Thailand

  • Standard delivery: 7-14 business days
  • Express delivery: 3-5 business days

 

AP2 countries

Bangladesh, Bhutan, Cambodia, China, India, Japan, Laos, Maldives, Mongolia, Myanmar (Burma), Nepal, Pakistan, South Korea, Sri Lanka, Australia, New Zealand, Papua New Guinea, Timor-Leste

  • Standard delivery: 7-14 business days
  • Express delivery: 3-5 business days

 

US and EU1 countries

Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Portugal, Spain, Sweden, Switzerland, United Kingdom, Vatican City, Canada, Mexico, United States (54 of 62 states)

  • Standard delivery: 14-28 business days
  • Express delivery: 5-7 business days

 

EU2 countries

Azerbaijan, Bahrain, Jordan, Kazakhstan, Kuwait, Oman, Qatar, Russia, Saudi Arabia, Tajikistan, Turkmenistan, United Arab Emirates, Uzbekistan, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Croatia, Cyprus, Estonia, Faroe Islands, Georgia, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Jersey, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Norway, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, Turkey, Ukraine, Bulgaria, Kyrgyzstan

  • Standard delivery: 14-28 business days
  • Express delivery: 5-7 business days

 

ROW countries

United States (8 of 62 states), Afghanistan, Iraq, Israel, Lebanon, Yemen, Guadeloupe, Mayotte, Réunion, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, St. Helena, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Cook Islands, Fiji, Kiribati, Nauru, New Caledonia, Niue, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, Côte d’Ivoire, Kosovo, São Tomé & Príncipe

  • Standard delivery: 21-42 business days
  • Express delivery: 7-14 business days

 

Shipping fees for domestic orders under 25$

  • Standard delivery: 1$
  • Express delivery: 3$

 

Shipping fees for domestic orders from 25$

  • Standard delivery: free
  • Express delivery: 3$

 

Shipping fees for international orders:

  • Standard delivery: varies with weight of package (0g-100g/101g-250g/251g-500g/501g-1000g/1001g-2000g) and shipping zones
  • Express delivery: varies with weight of package (0g-500g/501g-1000g/1001g-2000g) and shipping zones

 

Processing time

The time we need to prepare an order for shipping.

  • Standard delivery: 3-5 business days
  • Express delivery: 1-2 business days

 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

All packages are registered and we can track them.

Send all your shipping queries to wildfrika@gmail.com